
Hello! Let’s get straight to it – this month’s newsletter is for anyone out there who is interested in coffee and a career in coffee. We thought an outline of a few jobs we have available might spur some of you on for a change of scene or prompt an epiphany that all you have ever really wanted was a nice cup of coffee and a nice place to work.
In our shops we are looking for Retailer-Baristas. No experience is necessary, and we have a competitive starting rate. We don’t have zero-hour contracts or split shifts, so if you apply to work four days a week, you will work the four days and they will be guaranteed. Our shifts are typically 8.5 hours long, the lunch break is paid, and we have all the usual holiday and enhanced pension entitlements. We have extended sick leave allowance as well to allow for covid problems. We do the bike-to-work scheme and a tech scheme too. Of course, there is great coffee, great pastries and great times to be had. And if you’ve been feeling a bit weird lately about working with paper cups, don’t worry, we have moved to reusable only for hot drinks and it’s all good.
Being a Retailer-Barista involves tasting a lot of coffee with our customers and making a lot of coffee. Customers is the salient word here; you have to really like working in a customer service environment. Keeping shop is also a key part of this job; this means making sure the shop is tidy and clean and a nice place to visit and work. This is a terrific role in the industry and gives a good customer-service foundation to someone’s coffee experience. Our Head of Coffee and Wholesale Manager both started in this role.

In our roastery we are looking for Coffee Packers. Sometimes this job goes by the name of Production Assistant. The starting pay,holiday, sick leave, allowances and entitlements are all the same as for the Retailer-Barista position. In the roastery we also have great coffee, great pastries and great times too. This job involves receiving coffee orders from our online, mail order, and wholesale customers, then putting the orders together, grinding coffee where necessary and packing it all up to send out by courier or our vans. Attention to detail is important in this role and an appreciation of coffee – when you’re around it all day it’s good to like it! This role gives a good grounding in the production side of the industry – our Head Roaster started in coffee packing, and it is your writer’s favourite job in the business!
To help organise the packing team we also need a Production Manager. This is a full-time, salaried position leading two Packing Supervisors and 15-strong team. You’ll need to have enjoyed leading a team before, understand the importance of food safety, and health and safety, conversant with ordering and courier systems, and experience of a food production environment. We have a super team to work with and lead.
For all the jobs in the business an interest in coffee is important; except for discussing lunch, it is pretty much what we all talk about all day. We also taste and drink a lot of coffee. A lot. And you get a bag of whatever you like to take home with you every week.
If you’re a bit unsure or are looking for a more casual commitment we are also hiring for Christmas staff. Christmas is a super busy time for us and we need people to pack coffee at our roastery and in our shops. Almost all the same benefits apply but with a finish date in mind. It would be great for your application for this role if you have experience in coffee as it’s a quick learning curve; but if you have lots of enthusiasm instead that’s ok too!
More information on all the above is on our website monmouthcoffee.co.uk/jobs – please follow this link for details on how to apply and more information about the jobs. If you know anyone you think would be interested, please forward the link along too!
See you with your reusable,
Monmouth x